Goals and Measurements

Financially Sound City Government

The Division’s goal is to provide financially sound world-class services to its customers, whilecreating and maintaining strong partnerships with external stakeholders including residents, media,governmental bodies, businesses, and interested opinion leaders. The Division will continually lookfor ways to manage and operate in a cost-efficient manner in order to reduce the cost of serviceswhile increasing community engagement.

The Place to Live: Beautiful Safe and Livable

The Division will develop and present a broad range of community engagement programs andactivities designed to provide opportunities for citizens to interact and share an open dialogue withthe City of North Miami Beach. A dynamic digital lobby, a strong social media presence and varietyof multimedia marketing messages in multiple languages to address the diversity of our populationwill promote a sense of pride in the community and showcase the attractive and unique features thatmakes North Miami Beach a premier residential community in South Florida.

High Performing City Organization Providing Great Customer Services

The Division of Public Affairs' focus is to provide top quality, responsive and reliable services to customers with avariety of tools to inform and educate audiences, including printed materials, the city’s website, social media (Facebook, Twitter, Instagram), the cable television network Channel 77, and NMB RADIO 1610AM. Bringing our message closer to the people by engaging the community in their backyard is essential in orderto continue providing excellent municipal services in a financially responsible manner.