Website Accessibility

Purpose and Scope

The City of North Miami Beach is committed to ensuring accessibility of its website to people with disabilities. The City is actively working to increase the accessibility and usability of the website and in doing so adheres to many of the available standards and guidelines.

The City does not discriminate in its programs and services on the basis of religion, age, race, color, national origin, gender, marital or parental status, or disability and complies with Title VI of the Civil Rights Act of 1964, Title IX Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990.

Due to the City’s integration with external vendors, areas within the site remain beyond City’s control. Until the integration with these external vendors is resolved, the City can only achieve a partial level of conformance according to WCAG.

Accessibility Design Guidelines

In order to further our commitment to nondiscrimination, we continuously update the website in order to ensure the site conforms to World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. Such guidelines detail best practices for ensuring assistive technology users can access the site. The guidelines also make the site more user friendly for all people.

Accessibility Assistance 

If you use assistive technology and the format of any material on our website interferes with your ability to access the information, or to request a reasonable accommodation, or if you need information provided in an alternative format, please let us know via one of the methods outlined below. We will make reasonable effort to accommodate all needs.

  • Contact us by email at ada@citynmb.com
  • By Mail: City of North Miami Beach
    Attn: ADA Coordinator
    17011 NE 19th Avenue, Human Resources Department
    North Miami Beach, Florida, 33162

Any individual who believes material on this site is inaccessible and is considered to be a violation of Section 504 of the Rehabilitation Act and/or Title II of the Americans with Disabilities Act (ADA) may file a written complaint by email, using the steps below:

At a minimum, the written grievance should include:

  • Your name
  • Your address
  • Your contact information (email and telephone number)
  • The date of the complaint
  • A description of the problem encountered
  • The URL (web address) or location of the problem page
  • Solution desired

Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

Adobe Flash is required to view certain videos that appear on this website.

Supported Assistive Technology

  • Latest Version of JAWS for Windows
  • Latest Version of NVDA for Windows
  • Latest Version of VoiceOver for Mac OS X
  • Keyboard-Only Navigation