Eastern Shores

Dear Eastern Shores residents,

Please complete the required application to obtain your new transponder. You will be notified via email when your transponders can be picked-up from the North Miami Beach Police Department, Records Division, Monday through Friday from 9:00 am – 3:00 pm, except for weekends and observed holidays. For additional questions or concerns, please send an email to easternshoresadmin@citynmb.com. or call the Smart Pass Hotline at 305-354-4420. The turn-around time for a response is 24 to 48 hours, except for weekends and observed holidays.

To complete the application, please Click Here


Easter Shores Gate Reader Flyer

Smart Pass Frequently Asked Questions

Q. Who can receive a Smart Pass (Transponder) and what is the cost?
A.    All 35th Avenue Eastern Shores Residents can receive a Smart Pass. Initial Smart Passes are FREE to all residents. Replacements are $50 each.

Q.    How many free passes do you get per household?
A.    One Smart Pass per registered vehicle up to 5 vehicles per residence.

Q.    Where and how can I pay for any additional or replacement passes?
A.    Additional/Replacement Smart Passes may be purchased via certified funds to the City of North Miami Beach with NMBPD, Records Division.

(1)    Complete the online application: Click Here
(2)    You will be contacted via email from  easternshoresadmin@citynmb.com  when your passes are ready to pick up from the North Miami Beach Police Department, Records Division, Monday through Friday from 9:00 am - 3:00 pm, except for weekends and observed holidays.

Q.    Can my guest(s) and/or caretaker(s) that DO NOT reside in Eastern Shores have a Smart Pass (Transponder)?
A.    Security Gate Access is for the safety and security of Eastern Shores Residents. Non-residents may enter through the public access visitor gate.

Q.    I have completed an application online already, when will I get my Smart Pass (Transponder)?
A.    You will be contacted via email from easternshoresadmin@citynmb.com when your passes are ready to pick up from the North Miami Beach Police Department, Records Division, Monday through Friday from 9:00 am - 3:00 pm, except for weekends and observed holidays.

Q. I am not computer savvy or I do not want to upload my personal information online; how can I get a Smart Pass (Transponder)?
A.  You are asked to find someone to assist you to complete the application online and are asked to upload your personal information online into the secure program.  In the rare event that you are unable to find someone or do so, Registration can occur at the North Miami Beach Police Department, Records Division, Monday through Friday from 9:00 am - 3:00 pm, except for weekends and observed holidays. Wait times may vary.  

Q.   What documents do I need to register/apply or pick up my Smart Pass (Transponder)? (Applicable to new residents)
A.    Register/Apply: (1) Driver’s License (2) Vehicle Registration

a. If Driver’s License does not match property address: Resident must show a utility bill
b. If the vehicle is not registered to the owner/resident (work truck): Resident must provide work documentation or insurance document to link the resident to the vehicle.
c. If Driver’s License and Vehicle Registration do not match property address: Resident must show a copy of Mortgage or Lease

B.    Pick Up: (1) Driver’s License

Q.    I do not want to upload my personal information online, what can I do?
A.   Come to the pickup event with copies of your documents to register onsite. We will not accept mail-in applications after February 28th.

Q.    Am I able to pick up on someone else’s behalf?
A.   Residents may pick up the Smart Pass (Transponder) of others that reside in their home (share the same address). Residents may pick up their neighbors with a permission letter from the neighbor and a copy of the neighbor’s driver’s license.

Q.  What do I do if I get a new car in the future?
A.   If you get a new car in the future, register the car at the same online site.

For additional questions/concerns, email: easternshoresadmin@citynmb.com  or call the Smart Pass Hotline at 305-354-4420.  Please allow 24-48 hours for a response, except for weekends and observed holidays.

Smart Pass Installation Instructions 

The new Smart Pass (Transponder) is a silver, small strip of paper, and it is currently active and ready to use.  If you have an old transponder, it will continue to work until at least the end of April 2022.  An announcement will be made when the old one will become inactive, as well as any possible recycle options.  Once you receive your new Smart Pass, take down your old transponder in order to test the new Smart Pass before you affix it.  The new Smart Pass should be placed inside the car, horizontally, on the front windshield, on the upper, right-hand, passenger side of the car.  Test the new Smart Pass a few times, on both the right and left resident gates, before affixing it to the windshield.  Test it as you approach the gates, and not when you are directly at the gate, preferably when the gate area is not busy.  Once tested, peel back the Smart Pass sticker to affix it to the windshield where the gate opened in your car.  You will also be given a yellow piece of paper that has an additional, clear sticker on it to use as extra protection for the Smart Pass.   It should sit in the middle of the Smart Pass, with the bold, black line lying over the black dot found in the middle of the Smart Pass. If you are leasing a car, and if that lease is coming due in the next few months, you may wish to wait until you receive your new lease before affixing the Smart Pass.  If you get a new car in the future, follow the same instructions in order to register your new car and receive an additional Smart Pass, or you can try to reuse the old one, and email the new car vehicle registration to easternshoresadmin@citynmb.com in order to register it.