Public Affairs & Communications
The Division of Public Affairs and Communications is committed to providing excellent municipal services to the citizens of North Miami Beach by communicating the City’s Strategic Vision in a clear, accurate, and consistent voice that engages residents across multiple communication channels. The Division works to integrate various department initiatives into marketing plans by building a cohesive message throughout all marketing and communications efforts.
The Division focuses on generating positive messages, enhancing and implementing city-wide branding strategies, image development, communications, and public information for all media outlets. Through our centralized information portal, communication, marketing, and promotions, the Division will optimize the City’s media capital and identify additional resources to position the City for tourism, business attraction, and business retention.
The Division of Public Affairs & Communications serves as the City’s spokesperson and coordinates media requests and responses.
The Division of Public Affairs & Communications continues to produce fresh content and manages/coordinates content and responses for the City’s various social media sites. View all our City accounts at-a-glance.
The Division of Public Affairs & Communications utilizes the City’s main communication channels to communicate with our citizens about North Miami Beach’s successful programs and services as well as the overall high quality of life in the community.
The Division of Public Affairs & Communications enhances the City’s media strategy through multilingual content creation including marketing materials, informational flyers and posters, and multi-media content in an effort to better engage its residents, property owners, and businesses via a variety of platforms, including but not limited to radio, television, newsletters (both print and email), web streaming and social media.
The Division of Public Affairs & Communications works with public safety officials to coordinate communication and messaging during emergencies.
The Place to Live: Beautiful Safe and Livable
The Division will develop and present a broad range of community engagement programs and activities designed to provide opportunities for citizens to interact and share an open dialogue with the City of North Miami Beach. A dynamic digital lobby, a strong social media presence, and a variety of multimedia marketing messages in multiple languages to address the diversity of our population will promote a sense of pride in the community and showcase the attractive and unique features that make North Miami Beach a premier residential community in South Florida.
City Organization Providing Great Customer Service
The Division of Public Affairs & Communications focus is to provide top quality, responsive and reliable services to customers with a variety of tools to inform and educate audiences, including printed materials, the city’s website, social media, the cable television network Channel 77, and NMB RADIO 1610AM. Bringing our message closer to the people by engaging the community in their backyard is essential in order to continue providing excellent municipal services in a financially responsible manner.