April 1, 2020 is Census Day

Respond to the Census online, by phone or by mail

Information on how to respond to the 2020 Census online, by phone, or by mail. Once the invitation arrives, you should respond form your home. Our goal is 50,000 plus 1. You can fill out the questionnaire h...

NMB COVID-19 Hotline

The City of North Miami Beach has opened a COVID-19 Hotline to provide information & answer resident questions/concerns. Available from 9 a.m. - 4 p.m. at 305-948-2990 Monday through Friday.

City of North Miami Beach Emergancy Order No.4

Emergency Order No. 4 -  Recommending Individuals to Shelter at Home, Limit Movement & Group Exceptions   

In an effort to contain the spread of COVID-19 to the greatest extent possible and to work to ease the impact of those...

Police 2 Citizen (P2C) Citizen Self Reporting

Minor incidents where citizens just need to report a matter for documentation purposes, can now do so without a police response. Citizens, businesses or visitors of North Miami Beach can do so in the North Miami Beach Police Department's lobby using the s...

Crime Mapping and Reports

Check out the new and improved CrimeReports site for information on what's going on in your community. Social media links to the NMBPD's Facebook and Twitter feeds have been added.

Cold Case Squad

The NMBPD has established a Cold Case Squad to bring justice to old unsolved crimes. Oftentimes, new evidence or information is gathered due to new information or new technology not previously available to investigators. The Cold Case Squad also relies on...

NMBPD Leaders: Past to Present

During the early days of South Florida, the Town of Fulford by the Sea, as it was known prior to incorporation in 1926, was under the watchful eye of a Town Marshal. The first Marshal was Ed Boyer, followed by Ralph Langworthy. Many of the early police ch...

New Hours for Customer Service Windows

As of March 25, 2020, Due to the global COVID-19 crisis, and for the safety of our customers and staff, the NMB Water Customer Service office, the Cashier’s window and the Water & Sewer Engineering window will be closing daily at 4:00 PM. If...

NMB Water Payment Plan

NMB Water is pleased to introduce our payment assistance program. The purpose of our Payment Plan is to assist NMB Water customers with difficulties paying their utility bills and to establish uniformity and consistency.

Our Payment Plan is only for curren...

We Care To Share Program

NMB Water, the regional utility owned and operated by the City of North Miami Beach, is launching the “We Care to Share” payment assistance program.  Residents in need may apply to receive help in paying their water bills thanks to the voluntary ...

New 24 hour number for NMB Water

Our phone number is the same as our name.  
Just dial (305) NMBWATER which is (305) 662-9283. 

This new 24-7 number reaches our customer service team around the clock, no matter the hour!   

Customer Service team members are available in English, Spani...

Message From Director Jafeth Baez

Our customers will soon enjoy new technology that will allow them to keep an even closer eye on their water usage.  We plan to roll out the Water Smart App in 2019 that will allow our customers to track their water usage in near real time. &n...