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The original item was published from 4/16/2020 9:39:53 AM to 4/16/2020 9:42:07 AM.

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Home - Water

Posted on: April 16, 2020

[ARCHIVED] Issues with Online Payment

IMPORTANT INFORMATION

NMB Water is currently experiencing three (3) problems related to the payment of bills.


  • Our website’s customer auto-pay option is down.
  • A small number of customers are also experiencing problems with the single payment option provided by our phone and website. These are bills that do not have verification numbers on their bills.
  • Customers may also be experiencing problems viewing their current bill online.

We’re aware of these issues and are working diligently to restore the service as soon as possible. We sincerely apologize for the inconvenience.

The following payment options are available:


  • Pay Online using our one-time payment system:   www.citynmb.com/841/Pay-My-Bill
  • Pay by Phone by calling (866) 228-3298
  • Pay by Mail.  Our address is NMB Water, PO Box 600427, North Miami Beach, FL 33160-0427 
  • Drop off your payment at NMB City Hall located at 17011 NE 19 Avenue in North Miami Beach.  There is a drop box located in the front of City Hall next to the US Mail Box.  You may also come inside the lobby to our customer service window.  

We will update you again, as soon as possible, with the latest information.



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