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Posted on: March 17, 2019

MOBILE CUSTOMER SERVICE TENT AT NMB BIKE 305 EVENT

Blue Drop Character waves at children in stroller

Hundreds turned out for the Annual Bike Ride in the 305 event in front of North Miami Beach City Hall Sunday.    The event, sponsored by Jacobs, featured free bike give aways and a ciclovia route up NE 19 Avenue to Miami Gardens Drive and back.   North Miami Beach Senior High School was honored with an award for the highest level of student participation.    NMB Water featured an on site mobile customer service tent where our team helped customers review their water bills.  We were able to save one customer money by helping to identify spikes in usage caused by what appears to be a leaky toilet flapper.  Other customers were assisted by our on site team with updating their contact information and signing up to receive emergency alerts from the CityNMB.com website.    NMB Water’s social media channels also picked up dozens of new followers who took the time to “like” our various pages and take a photo with the NMB Water Drop mascot.  

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