Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Our phone number is the same as our name. Just dial (305) NMBWATER which is (305) 662-9283.
This new 24-7 number reaches our customer service team around the clock, no matter the hour!
Customer Service team members are available in English, Spanish, and Creole. We're ready to answer questions about your bill, help you understand your usage, and help you sign up for electronic services including online bill pay and near real-time time water usage tracking.