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1. How do Advanced Metering Infrastructure (AMI) meters work?
2. Can the endpoint be recharged with solar so it can keep going?
3. Does this mean utility crews will no longer need to access my yard?
4. How long is a water meter expected to last?
5. How long will the endpoint battery last?
6. What is an endpoint?
7. Will the batteries leak?
8. Does this mean my bill will be increasing?
9. Is there any special care or maintenance that I need to do to my new meter?
10. My meter has already been upgraded. Why are meter readers still coming to read them?
11. I still have questions, where can I get additional information?

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1. Is location properly zoned?
2. Does occupancy meet Florida Building Code?
3. Who is required to have a BTR?
4. How long will it take to obtain my license and what are the costs associated with obtaining a BTR.
5. What documentation will be needed at time filing?
6. When do I need a fire inspection?
7. Will an inspections be required?
8. Will we need a Certificate of Use?
9. Is the application process and license fee required on a yearly basis?
10. Can I register multiple businesses from one location?
11. Are there uses that are not permitted in certain locations?
12. Do you issue temporary Business Tax Receipts?

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1. Can the City Attorney represent me in a private matter?
2. I have a legal question/problem, who can I speak to?
3. How do I report an injury caused on City property or by a city vehicle?
4. How do I file a claim against the City?
5. How do I correct a code violation?
6. Where should I make a complaint against a City Department?
7. I need a building permit from the City of North Miami Beach
8. I am trying to get a claim of lien resolved prior to buying a property. How can I get information regarding a specific property?
9. Where do I report alleged ethical or criminal wrongdoing by a city employee or city vendor?
10. Where do I report election law violations?

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1. Who is a Lobbyist?
2. Who is not a Lobbyist?
3. What is an Expenditure?
4. Who is a Principal?
5. Who is a Person?
6. What is the Lobbyist Registration Procedure?
7. What are the penalties for Lobbyists who violate the City of North Miami Beach Ordinance?
8. What if I have additional questions?

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1. What is a CERT?
2. What substantiates the need for CERT?
3. What part do the team members play?
4. Where do we find team members?
5. How will members of the team be trained?
6. Is it practical to train people just for disasters?
7. Do they really work as a team?
8. How are teams formed?
9. Is anybody else doing this?

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1. What is Community Policing?
2. What makes Community Policing Different?
3. How Does Community Policing Work?
4. How Do We Get Started?

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1. What are the laws that apply to my business?
2. What is a service animal?
3. How can I tell if an animal is really a service animal and not just a pet?
4. What must I do when an individual with a service animal comes to my business?
5. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals in?
6. My county health department has told me that only a seeing eye or guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
7. Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
8. I operate a private taxicab and I don't want animals in my taxi? Am I violating the ADA if I refuse to pick up someone with a service animal?
9. Am I responsible for the animal while the person with a disability is in my business?
10. What if a service animal barks or growls at other people, or otherwise acts out of control?
11. Can I exclude an animal that doesn't really seem dangerous but is disruptive to my business?

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1. How can I return an e-book or audiobook early (before the checkout period ends)?
2. When I try to transfer a WMA audiobook from OverDrive to my iPhone, iPod touch, or iPad I get the message "Some of the items in the iTunes library were not copied..." What should I do?
3. I accidentally downloaded the wrong format for my device, what should I do?
4. I'm a reciprocal borrower, can I check out e-books and downloadable audiobooks?
5. Why is my account blocked from using OverDrive?

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1. What is the city’s Adopted Budget?
2. What is a Fiscal Year?
3. What is an ad valorem tax?
4. What does a North Miami Beach property owner pay in taxes?
5. What is a mill?
6. What is the millage rate?
7. How many full-time employees work for the City?
8. For purposes of the City’s budget, what does debt mean?
9. What does debt service mean?
10. What is a fund?
11. What is an Enterprise Fund?
12. What is a Self-Insurance Fund?
13. What is the Capital Improvement Program (CIP)?
14. What is a capital project?
15. What does GAAP and GASB stand for?
16. What is a CAFR?

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1. When is city hall open?
2. Where can I find information about Water, Sewer, or Sanitation Services?
3. Do I still pay for trash service if no one is living in the house?
4. How do I get rid of the abandoned shopping cart in my yard?
5. Where can I get a marriage license?
6. Where can I obtain a copy of my birth certificate?
7. Where can I get a passport?
8. Where do I file for Homestead Exemptions?
9. When are council meetings scheduled?
10. Where can I report a broken link found on this website?

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1. What is Graffiti?
2. What should I do if I see graffiti?
3. How can I tell if my child is in a gang?
4. What should I do if I think my child is in a gang or about to join a gang? What if my child is the victim of gang intimidation?
5. Are gangs active in schools?
6. Are gangs mainly comprised of disadvantaged youths?
7. What is the description of a gang member?
8. How do kids join gangs?
9. Are gang members armed? What type of weapons do they carry?

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1. Is there an interactive map I can use to find my Bulk Trash Pick Up day?
2. What's the difference between trash and garbage?
3. What is acceptable household garbage?
4. What is unacceptable garbage?
5. What are my garbage pick up days?
6. When do I place my 95-gallon container out for collection?
7. Will I have residential / commercial garbage pickup on a holiday?
8. How do I take care of my garbage container?
9. What happens to my garbage can if I move?
10. Where do I place my garbage container for collection?
11. What if I have alley garbage collection?
12. If my 95 gallon garbage container is missing, can I get another one?
13. In a hurricane emergency, is there anything I can do to secure my 95-gallon garbage container?
14. What is acceptable bulk trash?
15. What is unacceptable trash?
16. What is the Bulk Trash pickup schedule?
17. How do I get rid of old appliances?
18. Where do I place my bulk trash if I have a street collection?
19. Where do I place my bulk trash if I have an alley collection?
20. How should I stack my bulk trash?
21. Are there any additional fees for bulk trash?
22. What happens to the debris generated by a professional landscaper / gardener?
23. What if my bulk trash day falls on a holiday? Will my bulk trash be picked up?
24. What do I do with dead animals?
25. Does the City Recycle?
26. When should I place out my Residential Curbside Recycling?
27. Where can I learn more about Residential Curbside Recycling?

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1. What are your hours of operation?
2. How can I find out about City of North Miami Beach employment opportunities?
3. How do I apply for a position in the City of North Miami Beach?
4. Do I have to be a City of North Miami Beach resident to apply for employment?
5. I am a City of North Miami Beach resident, what documents do I need to submit to receive "residency preference" in the selection process?
6. What are the penalties for exaggerating or falsifying information and documents contained in an application form?
7. What opportunities do you have in law enforcement, and what are the requirements?
8. Do Veterans receive any preference during the selection process?
9. Will volunteer/internship experience count towards work experience for qualification purposes?
10. Do you make reasonable accommodations for applicants with disabilities?
11. Are drug tests required prior to employment?
12. How many employees does the City of North Miami Beach have?
13. How do I update information on my application if I changed my name or contact information?
14. Does the City of North Miami Beach have labor unions?
15. How frequently are city employees paid?

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1. What is the best way to stay informed?
2. What is a precautionary boil-water notice?
3. Is there a proper way to boil water?
4. If there is a precautionary boil-water notice, can I use tap water for showering, baths and shaving?
5. Will my water filter sanitize the water?

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1. What should I bring to my appointment?
2. How old can my Passport Photo be?
3. Does the NMB Library offer Passport Photo Services?
4. What does the application process entail?
5. What payment options are allowed?
6. How long will it take until I receive my Passport?
7. How can I check the status of my Passport?

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1. How do I set my usage goals?
2. How do I add another account (meter) to my dashboard?
3. How do I change my email address?
4. How do I change my meter's display name?
5. How do I change my password?
6. How do I change my view from monthly to weekly?
7. How do I login?
8. How do I receive daily alerts?
9. How do I receive text alerts?
10. How do I recover my password
11. How do I register?
12. How do I view another meter?
13. How do I view older data?
14. How do I view videos showing me how to use the portal?

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1. What do I do if I have a sanitary sewer backup?

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1. I'm new to the area, how do I get water service?
2. How do I discontinue my water service?
3. What are my payment options?
4. Why was my water turned off?
5. My water was turned off because of a late payment, how do I get it turned on again?
6. What are the hours of Customer Service?
7. Who can I call with a question about my utility bill?
8. What is an estimated water bill?
9. Who do I call if I have a water leak?
10. Who do I call about a water main break, or fire hydrant leak?
11. Where can I get a copy of the latest Water Quality Report?

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1. Does the City want to “privatize” NMB Water?
2. Will this contract result in higher water bills?
3. Will there be lost jobs and benefits?
4. Will there be loss of local control over water?
5. Will this result in inferior service?
6. Will water quality suffer?
7. Why is the City pursuing this path?
8. Is the City still under a Cone of Silence? If so, why?
9. Who keeps the savings?
10. Why is the City not competing with CH2M?
11. Why isn’t the City negotiating with the 2nd ranked firm at the same time as the 1st ranked firm?
12. Were all required public notices given?
13. Were all proposers allowed access to the utility?

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1. Does water that comes from private wells, canals, lakes or pands fall under the current water restrictions?
2. Are water restrictions mandatory?
3. Can I wash my car or boat?
4. What about hand-watering my with a hose or watering can?
5. What about drip, bubble and micro-jet irrigation systems?
6. When can I repair my irrigation system?
7. Who should I contact if I see water restriction violators?
8. Can I apply for a variance?

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1. How do Online Payments Work?
2. What if I just want to pay my utility bill? Do I have to register to pay?
3. How do paperless billing statements work?
4. How do I register?
5. Can I register multiple accounts?
6. How long will my billing statement be available online?
7. Can I pay more than my Current Balance?
8. Can I schedule a payment to be made at a future date?
9. I can't pay the entire bill at once. Can I schedule recurring payments?
10. Can I change my password and email address myself?
11. I have forgotten my password, how do I recover it?
12. How do the Automatic Payments work?
13. Can I change or delete my Auto Pay on an account?
14. How do I cancel my paperless billing statements? I need to start getting them in the mail again.
15. I think I may have accidentally paid my bill twice! How can I get the 2nd payment reversed?
16. I have registered and have multiple accounts. How do I remove an account from my list?

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1. How do I report a crime?
2. How can I get a copy of a police report?
3. How can I find out if someone was arrested?
4. How long do you hold prisoners at your jail?
5. Where can I check to see if there is a Sexual Predator in my neighborhood?
6. How can I obtain neighborhood crime activity?
7. Do you offer child car seat installations?
8. How do I apply for a block party, large gathering, or demonstrations and assemblies?
9. How do I hire a Police Officer for off duty security?
10. How do I commend an employee of the North Miami Beach Police Department?
11. How do I make a complaint against an employee of the Police Department?

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1. What is the storm water charge on my utility bill?
2. What is the Storm Water Management System?
3. What is an ERU (Equivalent Residential Unit)?
4. Why do you use "impervious area" to determine the stormwater fee charges?
5. What is "impervious area?"
6. Why should I pay for rain falling on my property?

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1. what color is the sky?
2. How do I find a way out?
3. How do I add a FAQ?
4. How do I submit an application
5. How do I apply for a permit?
6. What is the weather like?
7. How are you today
8. What is the name of the farmer's dog?
9. How Many Businesses In The City?
10. What Holidays do the Trolley not run?
11. How do I register for training?
12. When are City Commission Meetings Held?
13. Who can I call for more information on Sponsorships?
14. Why is the sky blue?
15. How can I get free legal advice
16. What day is it?
17. When is free lunch?
18. Where is City Hall located?
19. What is the City's Facebook account?