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1. How can I return an e-book or audiobook early (before the checkout period ends)?

You can return OverDrive audiobooks early, using the OverDrive Media Console app (version 2.4 or later) for iPhone / iPad, Android, Blackberry, and Windows 7.

2. When I try to transfer a WMA audiobook from OverDrive to my iPhone, iPod touch, or iPad I get the message "Some of the items in the iTunes library were not copied..." What should I do?

If you're unable to transfer WMA Audiobooks to your iOS 5 device using OverDrive Media Console for Windows, please download and install the latest version of OverDrive Media Console (version 3.2.0.6 or newer) and the latest version of iTunes (version 10.5.1 or newer) and try again.

3. I accidentally downloaded the wrong format for my device, what should I do?

Unfortunately, we're unable to change the format of a checked out title or title placed on hold. If you have checked out and downloaded the wrong format, you may return the book early which will open a checkout slot in your OverDrive account and enable you to check out and download the correct format of that title if it's available.

4. I'm a reciprocal borrower, can I check out e-books and downloadable audiobooks?

The OverDrive service is reserved for resident card holders of North Miami Beach. If you are not a resident card holder of North Miami Beach and would like to use the OverDrive service, you may be interested in applying for a fee card with the North Miami Beach Public Library.

5. Why is my account blocked from using OverDrive?

There are several reasons why you may be unable to use your library card to sign in to OverDrive:

• You are a reciprocal borrower.
• You have too many fines on your account.
• Your library card has expired.
• Scheduled maintenance or technical difficulties occasionally impact access to OverDrive's services.