Who do I call if I have a water leak?
  • During regular business hours, you can call the Wastewater Division Office 305-624-1177. 
  • After-hours, you can call 305-652-6460.

Our staff will take your information and someone will be dispatched to your home or business to investigate the situation. If the problem is determined to be inside your plumbing system, you have the option to hire your own plumber to clear the line or utilize our crew for a nominal fee ($100 during business hours and $150 for after-hours, nights, weekends and holidays).

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1. I'm new to the area, how do I get water service?
2. How do I discontinue my water service?
3. What are my payment options?
4. Why was my water turned off?
5. My water was turned off because of a late payment, how do I get it turned on again?
6. What are the hours of Customer Service?
7. Who can I call with a question about my utility bill?
8. What is an estimated water bill?
9. Who do I call if I have a water leak?
10. Who do I call about a water main break, or fire hydrant leak?
11. Monthly Billing – Frequently Asked Questions – English
12. Facturación mensual – Preguntas frecuentes – Español
13. Monthly Billing – Frequently Asked Questions – Creole
14. Chlorine Disinfection FAQs