What are the laws that apply to my business?

Under the Americans with Disabilities Act (ADA), privately owned businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls, and sports facilities, are prohibited from discriminating against individuals with disabilities. The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.

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1. What are the laws that apply to my business?
2. What is a service animal?
3. How can I tell if an animal is really a service animal and not just a pet?
4. What must I do when an individual with a service animal comes to my business?
5. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals in?
6. My county health department has told me that only a seeing eye or guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
7. Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
8. I operate a private taxicab and I don't want animals in my taxi? Am I violating the ADA if I refuse to pick up someone with a service animal?
9. Am I responsible for the animal while the person with a disability is in my business?
10. What if a service animal barks or growls at other people, or otherwise acts out of control?
11. Can I exclude an animal that doesn't really seem dangerous but is disruptive to my business?