I'm new to the area, how do I get water service?

You can establish an account by placing a deposit with us at North Miami Beach City Hall, Customer Service, 17011 NE 19th Avenue, in the lobby. 


Monday - Friday 

8:00 a.m. - 5:00 p.m.

If you call in advance, they can give you the exact amount of the deposit required. Their number is 305-948-2960. They ask that you provide proof of ownership or a copy of a valid lease. They are pleased to initiate service for you the same day if we receive the deposit by 3 p.m.

Show All Answers

1. I'm new to the area, how do I get water service?
2. How do I discontinue my water service?
3. What are my payment options?
4. Why was my water turned off?
5. My water was turned off because of a late payment, how do I get it turned on again?
6. What are the hours of Customer Service?
7. Who can I call with a question about my utility bill?
8. What is an estimated water bill?
9. Who do I call if I have a water leak?
10. Who do I call about a water main break, or fire hydrant leak?
11. Where can I get a copy of the latest Water Quality Report?
12. Monthly Billing – Frequently Asked Questions – English
13. Facturación mensual – Preguntas frecuentes – Español
14. Monthly Billing – Frequently Asked Questions – Creole
15. Chlorine Disinfection FAQs