Will this result in inferior service?

Not at all, in fact the purpose of this endeavor is to ensure our valued customers receive better service at the same or better rates. The City’s contract will stipulate superior service requirements and guidelines that the contractor must adhere to as well as industry-standard best practices and performance measurements that will be constantly evaluated by the City to ensure the highest quality customer service experience.

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1. Does the City want to “privatize” NMB Water?
2. Will there be lost jobs and benefits?
3. Will there be loss of local control over water?
4. Will this result in inferior service?
5. Will water quality suffer?
6. Why is the City pursuing this path?
7. Is the City still under a Cone of Silence? If so, why?
8. Who keeps the savings?
9. Why is the City not competing with Jacobs Engineering (formerly CH2M)?
10. Why isn’t the City negotiating with the 2nd ranked firm at the same time as the 1st ranked firm?
11. Were all required public notices given?
12. Were all proposers allowed access to the utility?