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1. How do Advanced Metering Infrastructure (AMI) meters work?
2. Can the endpoint be recharged with solar so it can keep going?
3. Does this mean utility crews will no longer need to access my yard?
4. How long is a water meter expected to last?
5. How long will the endpoint battery last?
6. What is an endpoint?
7. Will the batteries leak?
8. Does this mean my bill will be increasing?
9. Is there any special care or maintenance that I need to do to my new meter?
10. My meter has already been upgraded. Why are meter readers still coming to read them?
11. I still have questions, where can I get additional information?

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1. What are my waste pick-up days?
2. What is acceptable household garbage?
3. What is unacceptable garbage?
4. Will I have residential/ commercial waste pick-up on a holiday?
5. When do I place my 96-gallon container out for collection?
6. Where do I place my waste container for collection?
7. What if I have alley waste collection?
8. If my 96-gallon waste container is missing, can I get another one?
9. Will my waste and recycling pick-up days stay the same?
10. Who can I call if I have questions about service?
11. Will I receive a discount for reduced recycling service?
12. Is there an interactive map I can use to find my Bulk Trash Pick-up Day?
13. How do I take care of my garbage container?
14. What happens to my waste container if I move?
15. Before a hurricane or storm emergency, is there anything I can do to secure my waste and recycling containers? How about my bulk trash?
16. What is acceptable bulk trash?
17. What is unacceptable bulk trash?
18. How should I stack my bulk trash?
19. Where do I place my bulk trash if I have an alley collection?
20. I just purchased my first home or I’m new to the area. How does trash pick-up service work in the City of North Miami Beach?
21. Since I’m a commercial customer, am I allowed to reduce my service to lower my billing?
22. My new garbage bin looks smaller than my previous bin.
23. How do I get rid of old appliances?
24. As of today, I have two garbage bins from Waste Management. May I keep both?
25. Where do I place my bulk trash if I have a street or alleyway collection?
26. Are there any additional fees for bulk trash?
27. What if my bulk trash day falls on a holiday? Will my bulk trash be picked up?
28. Where can I drop off trash in North Miami Beach?
29. Does the City Recycle?
30. Where can I drop off recycling in North Miami Beach?
31. What can you recycle in North Miami Beach?
32. Where can I recycle batteries and electronics in North Miami Beach?
33. How do I report a missed pickup?
34. What happens to the debris generated by a professional landscaper / gardener?
35. What do I do with dead animals?

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1. What do I do if I have a sanitary sewer backup?

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1. I'm new to the area, how do I get water service?
2. How do I discontinue my water service?
3. What are my payment options?
4. Why was my water turned off?
5. My water was turned off because of a late payment, how do I get it turned on again?
6. What are the hours of Customer Service?
7. Who can I call with a question about my utility bill?
8. What is an estimated water bill?
9. Who do I call if I have a water leak?
10. Who do I call about a water main break, or fire hydrant leak?
11. Monthly Billing – Frequently Asked Questions – English
12. Facturación mensual – Preguntas frecuentes – Español
13. Monthly Billing – Frequently Asked Questions – Creole
14. Chlorine Disinfection FAQs

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1. Does water that comes from private wells, canals, lakes or pands fall under the current water restrictions?
2. Are water restrictions mandatory?
3. Can I wash my car or boat?
4. What about hand-watering my with a hose or watering can?
5. What about drip, bubble and micro-jet irrigation systems?
6. When can I repair my irrigation system?
7. Who should I contact if I see water restriction violators?
8. Can I apply for a variance?